At SenDEC, quality processes are built in to every phase of production. They begin with your order and continue until your product arrives. In the 30 years that we've been providing contract manufacturing and design engineering services, we've developed quality systems and tools - and a total quality mindset - that has earned us the respect and repeat business of our most discriminating customers.

What Our Quality Commitment Means to You

When you trust SenDEC to manufacture your product, we repay that trust with the highest levels of quality and attention to detail. Our strict adherence to quality systems assures you of:

• Quality People - Any quality system depends on the people who implement it. Our employees are trained and certified to IPC-A-610 Class II (production) and Class III (high reliability) Workmanship Standards as well as J-STD-001 Soldering Requirements Standards. Our entire team is highly skilled and motivated, quality conscious and customer focused. They make quality happen.
• Quality Processes - Our rigorous quality systems ensure that your PCB or subassembly functions to specifications. SenDEC has earned ISO 9001:2000 certification for consistent, documented quality standards you can count on. SenDEC quality and process engineers perform a first piece audit to evaluate workmanship and conformance to specifications. Subsequent in-process audits are performed at key process breaks to monitor quality and provide immediate feedback throughout the production cycle.
• Quality Design - If you have an existing design, we can help you optimize it for manufacturability and assembly with a DFM/DFA evaluation and testability review. If you need a new design, our engineers can work with you to build your product from concept to completion. SenDEC's Design Engineering Services have helped our customers find ways to reduce manufacturing cost and improve performance and reliability for over 30 years.
• Quality Materials - We verify that all incoming manufacturing materials are free of defects and conform to specifications. Our sampling plans are based on ANSI/ASQC standards.

Quality Systems at a Glance

Quality Tools

Mirtec automatic optical inspection	CAM 350 Gerber viewer software
X-Tek & PhotonDynamics x-ray inspection	B&L and Mantis Inspection stations
SMT Tools BGA-100 90deg Video Camera	Trek Icom 5000 cleanliness tester
ECD Super M.O.L.E. Gold Temperature Profiler	Height gauge and surface plate
Vision Engineering Lynx inspection system with camera	Digital Vernier calipers
NOVX Series 5000 Electrometer - ESD discharge monitor	ASC Vision Master - solder paste inspection tool
Thermal hygrometer	Micrometers

The Return on Your Quality Investment

A quality design, manufactured to high quality standards, offers you both near-term and long-term benefits:

• Designs optimized for manufacture, assembly and test are less expensive to produce, allowing you to maximize margin while marketing your products at a competitive price.
• Well-designed and well-built products perform better and last longer, helping boost customer loyalty and repeat business.

The result - the return on your quality investment - is a long-term competitive advantage that can help you expand your market share and profitability.

Put SenDEC quality to work for you. Call us toll free at 1-800-295-8000 and ask for Sales or submit a request here.